Account

Delete your Roxybit account

You can delete your Roxybit account at any time. Deletion is permanent and cannot be undone once the grace period has passed.

How to delete your account

Choose either route — both reach the same place.

Sign in and delete my account Request deletion by form

Can no longer sign in — uninstalled the app, or lost access to your email? Use the form and our team will delete the account for you.

Before you start

If you have an active subscription bought through the Apple App Store, cancel it there first: Settings → Apple ID → Subscriptions. Apple does not let us cancel it for you. Subscriptions bought on the web or through Google Play are cancelled automatically when your account is deleted.

What gets deleted

  • Your generated videos, avatars, voices and uploaded files
  • Your projects, folders and editor drafts
  • Your account, profile and sign-in details
  • Any public links you shared — they stop working

What is kept, and why

  • Invoices and payment records — retained to meet tax and accounting obligations. They are not used to contact you.

How long it takes

Your account is disabled immediately when you request deletion, so you will be signed out and unable to sign in again. All remaining data is permanently erased 7 days later. The delay exists so an accidental or unauthorised request can still be reversed.

Changed your mind during those 7 days? You will not be able to sign in, so contact support and we can restore the account.